Ordering

Paying with Credit Cards Visa/Master Card.

Step 1. Please call us and we will assist you with your order.

Step 2. Have your credit card ready along with what you would like to order.

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WARNING! Do not send credit card information at this time, or any time via e-mail!

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Mail

Step 1. Download our brochure w/ order form (PDF).

Step 2. Fill in order form.

Step 3. Add shipping and handling and sales tax for California residents.

Burnwater™

353 Mullet Court
Foster City, Ca 94404-1934

Step 5. Include your credit card number, expiration date, name on the card, Billing address:

If you have questions or need help with an order please do not hesitate to call or E-mail us at 800-373-7855 or Sales@burnwaterDOTcom

Terms and Conditions

Shipment Information
All orders are are shipped within 48 hours of receipt of order if all items are in stock.

U.S Shipping Information
In the continental USA, we ship UPS whenever possible. You have the Choice of UPS Ground, 2nd Day, Next Day service. At your request we can ship via the USPS or FedEx. Please note that different shipping charges will apply.

Backorders
Backorders are shipped via UPS ground/parcel post. To cancel a backorder provide the following information.
1. Full name, address
2. Order date
3. Product part number to be cancelled

Warranties:
We work very hard to produce the finest products. Every product we sell is covered by a one year warranty. If there is any manufacturing defect in a Burnwater™ product within the warranty period we will work to repair or replace it. (shipping charges to Burnwater™ are not reimbursed on warranty items). We reserve the right to decline any product covered under warranty that has been subject to normal wear and tear, misuse or abuse. Please call for authorization before returning any products back to Burnwater™. Each product returned under warranty shall be cleaned by the owner before returning it to Burnwater™.

Pricing
Prices are subject to change without notice. Please confirm latest pricing or check your invoice for current prices. We are not responsible for any typo's or errors.